/* =====================================================
   WF SUPPORT SYSTEM – PRO UI / UX (DESKTOP)
   Author: Mahmoud x ChatGPT 😎
===================================================== */

/* Reset Smooth */
*{
  box-sizing:border-box;
  -webkit-font-smoothing:antialiased;
}


/* =====================================================
   MAIN LAYOUT
===================================================== */

.wf-agent-panel{
  display:flex;
  height:650px;
  background:#fff;
  border-radius:16px;
  overflow:hidden;
  box-shadow:0 8px 30px rgba(0,0,0,.08);
}


/* =====================================================
   SIDEBAR
===================================================== */

.wf-ticket-list{
  width:270px;
  background:#f9fbff;
  border-right:1px solid #e3eaf3;
  display:flex;
  flex-direction:column;
}

.wf-ticket-list h4{
  padding:16px;
  background:linear-gradient(135deg,#1976d2,#2196f3);
  color:#fff;
  font-size:15px;
  text-align:center;
  letter-spacing:.4px;
}


/* Ticket */

.wf-ticket-item{
  position:relative;
  padding:14px 16px;
  display:flex;
  justify-content:space-between;
  align-items:center;
  font-size:14px;
  color:#222;
  border-bottom:1px solid #eef2f7;
  cursor:pointer;
  transition:.2s;
}

.wf-ticket-item:hover{
  background:#edf4ff;
  transform:translateX(4px);
}

.wf-ticket-item.active{
  background:#e3f2fd;
  font-weight:600;
}

.wf-ticket-item.active::before{
  content:'';
  position:absolute;
  left:0;
  top:0;
  width:4px;
  height:100%;
  background:#1976d2;
}


/* Badge */

.wf-badge{
  background:#f44336;
  color:#fff;
  font-size:11px;
  padding:3px 8px;
  border-radius:20px;
  font-weight:600;
}


/* =====================================================
   CHAT PANEL
===================================================== */

.wf-chat-panel{
  flex:1;
  display:flex;
  flex-direction:column;
  background:#fff;
}


/* =====================================================
   CHAT CARD
===================================================== */

.wf-chat-card{
  height:100%;
  display:flex;
  flex-direction:column;
  background:#fff;
}


/* =====================================================
   HEADER
===================================================== */

.wf-chat-header{
  padding:14px 20px;
  background:linear-gradient(135deg,#1976d2,#2196f3);
  color:#fff;
  font-size:15px;
  font-weight:600;
  letter-spacing:.3px;
  display:flex;
  align-items:center;
  justify-content:space-between;
}


/* =====================================================
   BODY
===================================================== */

.wf-chat-body,
.wf-support-messages{
  flex:1;
  padding:16px;
  overflow-y:auto;
  background:linear-gradient(to bottom,#f3f6fb,#f9fbff);
  scroll-behavior:smooth;
}


/* Scroll */

.wf-chat-body::-webkit-scrollbar,
.wf-support-messages::-webkit-scrollbar{
  width:6px;
}

.wf-chat-body::-webkit-scrollbar-thumb,
.wf-support-messages::-webkit-scrollbar-thumb{
  background:#cfd8dc;
  border-radius:10px;
}


/* =====================================================
   MESSAGE BUBBLES
===================================================== */

.wf-bubble,
.wf-msg{
  max-width:72%;
  padding:10px 14px;
  border-radius:18px;
  font-size:14px;
  line-height:1.5;
  word-break:break-word;
  margin-bottom:8px;
  animation:msgFade .2s ease;
  box-shadow:0 1px 3px rgba(0,0,0,.06);
}


@keyframes msgFade{
  from{opacity:0;transform:translateY(4px);}
  to{opacity:1;}
}


/* Me */

.wf-bubble.me,
.wf-msg.vendor{
  background:#1976d2;
  color:#fff;
  margin-left:auto;
  border-bottom-right-radius:6px;
}


/* Other */

.wf-bubble.other,
.wf-msg.admin{
  background:#fff;
  color:#222;
  margin-right:auto;
  border:1px solid #e1e7ef;
  border-bottom-left-radius:6px;
}


/* =====================================================
   INPUT AREA
===================================================== */

.wf-chat-input,
.wf-support-input{
  display:flex;
  align-items:center;
  gap:10px;
  padding:12px 15px;
  background:#fafcff;
  border-top:1px solid #e3eaf3;
}


/* Text */

.wf-chat-input textarea,
.wf-support-text{
  flex:1;
  min-height:42px;
  max-height:100px;
  resize:none;
  padding:10px 14px;
  border-radius:22px;
  border:1px solid #d0d7e2;
  font-size:14px;
  background:#fff;
  transition:.2s;
}

.wf-chat-input textarea:focus,
.wf-support-text:focus{
  outline:none;
  border-color:#1976d2;
  box-shadow:0 0 0 2px rgba(25,118,210,.12);
}


/* Send Button */

.wf-support-send,
.wf-chat-input button{
  width:42px;
  height:42px;
  border-radius:50%;
  border:0;
  background:#1976d2;
  color:#fff;
  font-size:17px;
  cursor:pointer;
  display:flex;
  align-items:center;
  justify-content:center;
  transition:.2s;
}

.wf-support-send:hover,
.wf-chat-input button:hover{
  background:#125ca1;
  transform:scale(1.06);
}

.wf-support-send:active,
.wf-chat-input button:active{
  transform:scale(.92);
}


/* =====================================================
   EMPTY STATE
===================================================== */

.wf-placeholder{
  flex:1;
  display:flex;
  flex-direction:column;
  align-items:center;
  justify-content:center;
  gap:10px;
  color:#9aa4b2;
  font-size:16px;
}

.wf-placeholder::before{
  content:'💬';
  font-size:36px;
  opacity:.6;
}


/* =====================================================
   SUPPORT MODAL
===================================================== */

.wf-support-modal{
  position:fixed;
  inset:0;
  background:rgba(0,0,0,.65);
  backdrop-filter:blur(2px);
  display:none;
  z-index:999999;
  animation:fadeBg .25s ease;
}

@keyframes fadeBg{
  from{opacity:0}
  to{opacity:1}
}


/* Box */

.wf-support-box{
  background:#fff;
  width:560px;
  max-width:95vw;
  height:72vh;
  max-height:600px;
  margin:auto;
  margin-top:6vh;
  border-radius:18px;
  display:flex;
  flex-direction:column;
  overflow:hidden;
  box-shadow:0 25px 50px rgba(0,0,0,.25);
  animation:scaleBox .25s ease;
}

@keyframes scaleBox{
  from{transform:scale(.94);opacity:.7}
  to{transform:scale(1);opacity:1}
}


/* Fix AJAX chat flex bugs */
.wf-chat-panel,
.wf-chat-card,
.wf-chat-body{
  min-height:0;
}

/* After rebuild */
body.wf-chat-ready .wf-chat-card{
  opacity:1;
}









/* =====================================
   ROOT SYSTEM
===================================== */
:root{
  --wf-main:#1976d2;
  --wf-main-dark:#125ca1;
  --wf-bg:#f4f7fb;
  --wf-card:#ffffff;
  --wf-border:#e3e8ef;
  --wf-text:#1f2937;
  --wf-muted:#6b7280;
  --wf-radius:14px;
  --wf-shadow:0 10px 30px rgba(0,0,0,.18);
}

/* =====================================
   MODAL WRAPPER
===================================== */
.wf-support-modal{
  position:fixed;

  top:0;
  left:0;

  width:100vw;
  height:100vh;

  min-width:100vw;
  min-height:100vh;

  z-index:99999999;

  display:none;

  font-family:system-ui,-apple-system,BlinkMacSystemFont;
}

/* Overlay */
.wf-support-modal .wf-support-overlay{
  position:fixed;

  top:0;
  left:0;

  width:100vw;
  height:100vh;

  background:rgba(15,23,42,.65);

  backdrop-filter:blur(6px);
  -webkit-backdrop-filter:blur(6px);
}


/* =====================================
   MAIN BOX
===================================== */
.wf-support-modal .wf-support-box{
  position:relative;
  margin:auto;
  top:50%;
  transform:translateY(-50%);
  width:520px;
  max-width:95vw;
  height:75vh;
  max-height:640px;

  background:var(--wf-card);
  border-radius:var(--wf-radius);
  overflow:hidden;

  display:flex;
  flex-direction:column;

  box-shadow:var(--wf-shadow);

  animation:wfModalIn .25s ease;
}

.wf-support-modal @keyframes wfModalIn{
  from{opacity:0;transform:translateY(-45%) scale(.96);}
  to{opacity:1;transform:translateY(-50%) scale(1);}
}

/* =====================================
   HEADER CARD
===================================== */
.wf-support-modal .wf-support-order-card{
  display:flex;
  align-items:center;
  gap:12px;

  padding:14px 16px;

  background:linear-gradient(180deg,#fff,#f7f9fc);

  border-bottom:1px solid var(--wf-border);

  flex-shrink:0;
}

/* Product */
.wf-support-modal .wf-support-product{
  display:flex;
  gap:10px;
  flex:1;
  min-width:0;
}

.wf-support-modal .wf-support-thumb{
  width:52px;
  height:52px;
  border-radius:10px;
  object-fit:cover;
  border:1px solid var(--wf-border);
}

/* Info */
.wf-support-modal .wf-support-product-info{
  display:flex;
  flex-direction:column;
  gap:4px;
  min-width:0;
}

.wf-support-modal .wf-support-title{
  font-size:14px;
  font-weight:600;
  color:var(--wf-text);
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}

.wf-support-modal .wf-support-sub{
  font-size:12px;
  color:var(--wf-muted);
  display:flex;
  gap:8px;
}

/* Status */
.wf-support-modal .wf-support-status{
  display:flex;
  flex-direction:column;
  align-items:flex-end;
  gap:4px;
  font-size:12px;
}

.wf-support-modal .wf-support-badge{
  background:var(--wf-main);
  color:#fff;
  padding:2px 8px;
  border-radius:10px;
  font-size:11px;
}

.wf-support-modal .wf-support-live{
  color:#16a34a;
  font-weight:600;
}

/* Actions */
.wf-support-modal .wf-support-actions{
  margin-left:6px;
}

.wf-support-modal .wf-support-close{
  width:32px;
  height:32px;
  border-radius:50%;
  background:#f1f5f9;
  border:0;
  font-size:20px;
  cursor:pointer;
  display:flex;
  align-items:center;
  justify-content:center;
  transition:.2s;
}

.wf-support-modal .wf-support-close:hover{
  background:#e2e8f0;
  transform:scale(1.05);
}

/* =====================================
   CHAT AREA
===================================== */
.wf-support-modal .wf-support-messages{
  flex:1;
  padding:14px;
  background:var(--wf-bg);
  overflow-y:auto;

  display:flex;
  flex-direction:column;
  gap:8px;

  scroll-behavior:smooth;
}

.wf-support-modal .wf-support-messages::-webkit-scrollbar{
  width:5px;
}
.wf-support-modal .wf-support-messages::-webkit-scrollbar-thumb{
  background:#cbd5e1;
  border-radius:10px;
}

/* =====================================
   CHAT BUBBLES
===================================== */
.wf-support-modal .wf-msg{
  max-width:75%;
  padding:9px 13px;
  border-radius:16px;
  font-size:14px;
  line-height:1.45;
  word-break:break-word;

  animation:wfMsgIn .15s ease;
}

.wf-support-modal @keyframes wfMsgIn{
  from{opacity:0;transform:translateY(4px);}
  to{opacity:1;}
}

/* Vendor */
.wf-support-modal .wf-msg.vendor{
  background:#1976d2;
  margin-left:auto;
  border-bottom-right-radius:4px;
}

/* Admin */
.wf-support-modal .wf-msg.admin{
  background:#fff;
  border:1px solid var(--wf-border);
  margin-right:auto;
  border-bottom-left-radius:4px;
}

/* =====================================
   INPUT BAR
===================================== */
.wf-support-modal .wf-support-input{
  display:flex;
  align-items:center;
  gap:8px;

  padding:10px 12px;

  background:#fff;

  border-top:1px solid var(--wf-border);

  padding-bottom:
    calc(10px + env(safe-area-inset-bottom));
}

/* Text */
.wf-support-modal .wf-support-text{
  flex:1;
  height:42px;
  padding:9px 14px;

  border-radius:22px;
  border:1px solid #d1d9e6;

  font-size:14px;

  outline:none;
  transition:.2s;
}

.wf-support-modal .wf-support-text:focus{
  border-color:var(--wf-main);
  box-shadow:0 0 0 2px rgba(25,118,210,.12);
}

/* Send */
.wf-support-modal .wf-support-send{
  width:42px;
  height:42px;
  border-radius:50%;

  background:var(--wf-main);
  color:#fff;

  border:0;

  font-size:18px;
  cursor:pointer;

  display:flex;
  align-items:center;
  justify-content:center;

  transition:.2s;
}

.wf-support-modal .wf-support-send:hover{
  background:var(--wf-main-dark);
  transform:scale(1.05);
}

.wf-support-modal .wf-support-send:active{
  transform:scale(.95);
}

























/* =====================================================
   MOBILE SAFE
===================================================== */

@media(max-width:900px){

  .wf-agent-panel{
    flex-direction:column;
    height:auto;
  }

  .wf-ticket-list{
    width:100%;
    max-height:220px;
    overflow:auto;
  }

}











































/* =====================================================
   WF SUPPORT – MOBILE PRO UI
===================================================== */

@media(max-width:768px){


/* Hide inbox in chat */
.chat-open{
  display:none;
}





/* Back */

.wf-chat-back{
  background:rgba(255,255,255,.2);
  border:0;
  color:#fff;
  padding:6px 10px;
  border-radius:8px;
  font-size:14px;
}




.wf-msg{
  max-width:82%;
  font-size:14px;
  padding:9px 13px;
  border-radius:16px;
}


.wf-msg.vendor{
  background:#1976d2;
  color:#fff;
  margin-left:auto;
}


.wf-msg.admin{
  background:#fff;
  border:1px solid #e1e7ef;
}





















/*****************************************************************************
******************* MOBILE  SUPPORT TEAM TICKET *****************************
******************************************************************************/



/* Root */

.wf-agent-panel{
  position:relative;
  height:100vh;
  display:flex;
  flex-direction:column;
  background:#fff;
}


/* =========================
   INBOX SCREEN
========================= */

.wf-ticket-list{
  height:100%;
  max-height:100%;
  overflow:auto;
  background:#f9fbff;
}

.wf-agent-panel.chat-open .wf-ticket-list{
  display:none;
}


/* Ticket */

.wf-ticket-item{
  padding:14px 16px;
  border-bottom:1px solid #e8edf3;
  display:flex;
  justify-content:space-between;
  align-items:center;
}

.wf-ticket-item span{
  font-weight:600;
}

.wf-ticket-item.active{
  background:#e3f2fd;
}


/* =========================
   CHAT SCREEN
========================= */

.wf-chat-panel{
  flex:1;
  display:none;
  flex-direction:column;
  height:100%;
}

.wf-agent-panel.chat-open .wf-chat-panel{
  display:flex;
}


/* =========================
   HEADER
========================= */

.wf-chat-header{
  display:flex;
  align-items:center;
  gap:12px;
  padding:12px 14px;
  background:#1976d2;
  color:#fff;
  position:sticky;
  top:0;
  z-index:10;
}

.wf-chat-back{
  background:rgba(255,255,255,.2);
  border:0;
  color:#fff;
  font-size:18px;
  width:34px;
  height:34px;
  border-radius:50%;
  cursor:pointer;
}

.wf-chat-title{
  display:flex;
  flex-direction:column;
  line-height:1.2;
}

.wf-chat-title span{
  font-size:12px;
  opacity:.9;
}


/* =========================
   BODY
========================= */

.wf-chat-body{
  flex:1;
  padding:12px 10px;
  background:#f3f6fb;
  overflow:auto;
  display:flex;
  flex-direction:column;
  gap:8px;
}


/* =========================
   BUBBLES
========================= */

.wf-bubble{
  max-width:80%;
  padding:10px 14px;
  border-radius:18px;
  font-size:14px;
  line-height:1.4;
  word-break:break-word;
}

.wf-bubble.me{
  background:#1976d2;
  color:#fff;
  margin-left:auto;
  border-bottom-right-radius:6px;
}

.wf-bubble.other{
  background:#fff;
  border:1px solid #dde4ec;
  margin-right:auto;
  border-bottom-left-radius:6px;
}


/* =========================
   INPUT BAR
========================= */

.wf-chat-input{
  position:sticky;
  bottom:0;
  display:flex;
  gap:8px;
  padding:8px 10px;
  background:#fff;
  border-top:1px solid #e3e8ef;
}

.wf-chat-input textarea{
  flex:1;
  min-height:42px;
  padding:10px 14px;
  border-radius:22px;
  border:1px solid #d0d7e2;
  font-size:15px;
}

.wf-chat-input textarea:focus{
  outline:none;
  border-color:#1976d2;
}

.wf-chat-input button{
  width:42px;
  height:42px;
  border-radius:50%;
  background:#1976d2;
  color:#fff;
  border:0;
  font-size:18px;
}















/*****************************************************************************
******************* MOBILE VENDOR SUPPORT & SUPPORT TEAM TICKET *****************************
******************************************************************************/



/* =====================
   MESSAGES
===================== */
/*
.wf-support-messages{
  flex:1;
  padding:12px 10px;
  background:#f3f6fb;
  display:flex;
  flex-direction:column;
  gap:8px;
  overflow:auto;
  -webkit-overflow-scrolling:touch;
}
*/





/* =====================
   INPUT BAR
===================== */
/*
.wf-support-text{
  flex:1;
  padding:10px 14px;
  border-radius:22px;
  border:1px solid #d0d7e2;
  font-size:15px;
}
*/

/*
.wf-support-send{
  width:44px;
  height:44px;
  border-radius:50%;
  font-size:18px;
}
*/

























/*****************************************************************************
******************* MOBILE VENDOR SUPPORT TICKET *****************************
******************************************************************************/


/* =====================================================
   SUPPORT MODAL
===================================================== */

.wf-support-modal{
  background:rgba(15,20,25,.85);
  backdrop-filter:blur(4px);
}


.wf-support-overlay{
    
}



/* =====================
   MODAL BOX
===================== */

.wf-support-box{
  width:100vw;
  height:100vh;
  border-radius:0;
  max-width:100%;
  max-height:100%;
  display:flex;
  flex-direction:column;
}





/* =====================
   ORDER HEADER
===================== */

.wf-support-order-card{
  position:sticky;
  top:0;
  z-index:50;
  display:flex;
  align-items:center;
  padding:12px;
  background:#fff;
  border-bottom:1px solid #e6eaf0;
  box-shadow:0 2px 6px rgba(0,0,0,.06);
  padding-top:
    calc(12px + env(safe-area-inset-top));
}



/* Product */

.wf-support-product{
  flex:1;
  display:flex;
  align-items:center;
  gap:10px;
  min-width:0;
}



.wf-support-thumb{
  width:44px;
  height:44px;
  border-radius:8px;
  object-fit:cover;
}



.wf-support-product-info{
    
}




.wf-support-title{
  font-size:14px;
  font-weight:600;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}




.wf-support-sub{
  font-size:11px;
  color:#666;
}




.wf-support-order-id {
    
}




.wf-support-qty{
    
}





/* Status */

.wf-support-status{
  align-items:flex-end;
  gap:3px;
}



.wf-support-badge{
    
}



.wf-support-live{
  font-size:10px;
  font-weight:600;
}




.wf-support-actions{
    
}



/* =====================
   CLOSE
===================== */

.wf-support-close{
  width:32px;
  height:32px;
  border-radius:50%;
  background:#f1f3f6;
  font-size:20px;
}


.wf-support-close:active{
  transform:scale(.9);
}






/* =====================
   INPUT BAR
===================== */

.wf-support-input{
  position:sticky;
  bottom:0;

  display:flex;
  align-items:center;

  gap:8px;
  padding:10px;

  background:#fff;

  border-top:1px solid #e2e8f0;

  padding-bottom:
    calc(10px + env(safe-area-inset-bottom));
}






}